Shipping Countries
Austria & Germany
Shipping Carrier
DHL
Shipping Costs
Austria & Germany: € 4.90 (free of charge with an order value above €200)
Click-and-Collect: Free of charge
How long will it take for the order to arrive
Standard Delivery: We aim to dispatch your order within 1 working day. Once your order has been dispatched from our warehouse, you can find the delivery times below:
- Austria & Germany: max. 3 working days
We reserve the right to split your order and dispatch them separately if this will decrease order processing time and it is reasonable for the buyer. No additional shipping costs shall be incurred in this case.
Can my delivery address differ from my billing address
Yes, different addresses can be submitted during the checkout process. Shipping currently available to Austria and Germany only.
Please note: We cannot ship to Packstation or PO Box addresses.
What can I do in case my order arrives later than expected
We aim to dispatch most orders within 1 working day and deliver it according to our estimated delivery days (for more information see “How long will it take for my order to arrive?”).
However, in case there are any delays with your order, please contact our customer service using the contact form on our website.
Will I have to pay customs or import charges for my order
Within the EU: Free from any customs charges.